Privacy Policy

1. Data Controller

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), you are hereby informed that the personal data collected through this website will be processed by:

  • Owner: VideoStory is a trademark of Jose María Cuenca
  • NIF/CIF: 45068679K
  • Registered address: Calle Honduras 28 Santander | Gran Vía nº5 Ceuta
  • Contact email: info@kidsvideostory.com
  • Phone: +34 640 83 38 32
  • Website domain: https://www.kidsvideostory.com

2. Purpose of Data Processing

The personal data provided by users through forms, email, or any other means available on the website will be processed for the following purposes:

  • Managing information or contact requests.
  • Managing orders and service contracts.
  • Properly providing the services offered.
  • Sending communications related to the contracted service.
  • Handling inquiries, incidents, or complaints.
  • Complying with applicable legal obligations.

3. Legal Basis

The legal basis for the processing of personal data is:

  • The user’s explicit consent.
  • The performance of a contract or provision of services.
  • Compliance with legal obligations.
  • The legitimate interest of the data controller in improving its services and customer support.

4. Data Retention

Personal data will be retained for as long as necessary to fulfill the purpose for which it was collected and for as long as legal obligations arising from the processing remain applicable.

5. Recipients of the Data

Personal data will not be disclosed to third parties except where required by law or when necessary for the proper provision of the service.

Certain technology providers may have access to personal data solely for the purpose of providing auxiliary services to the data controller, acting as data processors and under the corresponding confidentiality and data protection agreements.

6. Users’ Rights

Users may exercise the following rights at any time:

  • Right of access.
  • Right to rectification.
  • Right to erasure.
  • Right to object.
  • Right to restriction of processing.
  • Right to data portability.
  • Right to withdraw consent.

To exercise these rights, you may send a request together with a copy of a valid proof of identity document to: info@kidsvideostory.com

Likewise, users have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if they believe that their personal data is not being processed appropriately.

7. Information Security

The data controller adopts the necessary technical and organizational measures to guarantee the security, confidentiality, and integrity of personal data and to prevent its loss, alteration, or unauthorized access.

8. Minors

The services provided through this website are intended for adults only. If personal data relating to minors is collected, prior authorization from parents or legal guardians will be required.

9. Changes to the Privacy Policy

The data controller reserves the right to modify this Privacy Policy in order to adapt it to legislative or case law developments.

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